Privacy Policy

TRXN ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, as well as information that is gathered automatically when you interact with our website.

Contact details you submit through forms, such as your name, email address, company, and message.
Communications you send to us, including enquiries and booking requests.
Technical data such as your IP address, browser type, device information, and pages visited.
Usage data collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide the services you request.
To operate, maintain, and improve our website and offerings.
To send administrative information, updates, and relevant communications.
To analyse usage trends and enhance user experience.
To comply with legal obligations and protect our rights.

Legal Bases for Processing

Where applicable, we process your personal data on the basis of your consent, the performance of a contract, our legitimate business interests, or compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, measure performance, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.

Sharing and Disclosure

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website and delivering our services, with professional advisers, or where required by law, regulation, or legal process. Any third parties we work with are required to handle your data in line with applicable data protection standards.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymise it.

International Data Transfers

As a global company operating across the United Kingdom, the United Arab Emirates, India, and the United States, your information may be transferred to and processed in countries other than your own. Where we transfer data internationally, we take appropriate measures to ensure it is protected in accordance with applicable law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your data, subject to legal exceptions.
The right to object to or restrict certain processing activities.
The right to data portability where applicable.

Data Security

We implement appropriate technical and organisational measures designed to protect your information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page and revise the 'Last updated' date above. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@trxn.ai.